You can download the file here: resetpass.bat or just copy and paste into notepad and save as resetpass. “%JRE_HOME%\bin\java.exe” -Xms64m -Xmx256m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=40 -classpath “?%.\bin\inst.jar ?%.\bin\inst-res.jar” =”?TALINA_HOME%” =”?TALINA_HOME%\bin ?TALINA_HOME%.\ASA\win32″ .DatabaseFrame setpassword admin admin The user name and password are reset to ' admin' (without quotes). Locate the Drive :\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder. The user name and password are reset to ' admin' (without quotes). Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager. Program FilesSymantecSymantec Endpoint Protection ManagerTools. Quite a few forum posts suggest logging a support case with Symantec to obtain a new version of the resetpass.bat file but I couldn’t find anybody actually offering this up for download so I thought I’d share the love and save other people logging support off Here are the Steps: Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager. Open Windows Explorer on the computer where you run Symantec Endpoint Protection Manager. The main problem is that if you haven’t set up email server settings in the Manager console previously this won’t be any help to you. Instead you can use the Forgotten Password link on the logon screen. The default username and password for the Endpoint Protector Reporting and Administration Tool after setup is username root and epp2011 is the password. How to Reset Symantec Endpoint Protection Manager Console password in SEP 12.1 Check this article: Resetting a forgotten password Additional Information: To. Symantec Endpoint Protection: This installs an Antivirus, Antispyware, and Proactive. As of 14.2 RU1: smc -sepmmanaged pathtosylink.xml: Updates the client management to the Symantec Endpoint Protection Manager specified in the SyLink.xml file. Symantec haven’t included this utility in version 12.1. Another useful use case is resetting the network configuration. Reverts the client management from the cloud console back to the Symantec Endpoint Protection Manager that previously managed it.
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